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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tiffany Massay

Tiffany Massay

September 25, 2024

5  out of  5
rating by Tiffany Massay
"Excellent service by Jeffrey and his entire team! Orlando assisted me with updating my policy and he was efficient, fast, and kind. I highly recommend Jeffrey’s office and team for all your insurance needs."
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Susan Alvarez

August 13, 2024

5  out of  5
rating by Susan Alvarez
"Had the best experience! Diane Halle made everything so easy, and I got an amazing quote."
We responded:
"Susan, thank you for your review and for letting me know that things went so well. Diane is very experienced and consistently does a great job."
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Mike

August 12, 2024

5  out of  5
rating by Mike
"Letrice provided exceptional customer service! Very professional, efficient, and made getting insurance a painless process. = ) I'm thrilled with the great rates I received. Thank you for your help!"
We responded:
"Mike, we are excited to have you as a new customer and that we could provide you with a much better rate. Thank you for your review and the kind words that you shared about Latrice. "
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Sara Guerra

August 2, 2024

5  out of  5
rating by Sara Guerra
"Thanks a lot to Orlando, You have the best quality customer service, respectful and professional."
We responded:
"Sara, thank you for your review and for being a client of the Jeffrey B. Campbell Agency. Also, thank you for your kind words about Orlando. "
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Haley Brittingham

August 1, 2024

5  out of  5
rating by Haley Brittingham
"Excellent service - Diane was able to save us over $250 per month for two auto policies! We have used Jeffrey Campbell’s office for years now for a variety of different insurance needs and they have always been kind as well as fast. Highly recommend this team for your insurance needs!"
We responded:
"Haley, thank you for your kind words and being a most valued customer. It is indeed our pleasure to server your Auto Insurance needs as well as any other needs that you might have. I'm also happy that we could save you money. JeffreyB "
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JEFFREY MALONE

July 22, 2024

5  out of  5
rating by JEFFREY MALONE
"To me the best auto insurance company around is Jeffrey Campbell State farm. I appreciate all the fine and knowledgeable ladies that work there Also Mr Orlando himself I thank you Mr. Orlando for all the help you've given me and how clear you make everything for me."
We responded:
"Jeffrey, thank you for being a valued customer and for publicly sharing your comments. We are here to assist you with whatever we can. "
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William Miller,Jr.

July 10, 2024

5  out of  5
rating by William Miller,Jr.
"I recently had to purchase renters insurance for my son’s apartment in Gainesville . The staff was so very helpful and made the process so easy. It was a delight dealing with this agency !!!"
We responded:
"Bill, thank you for your kind words and your review. It's our pleasure to be of service and make the process easy for you. Thank you for being such a valued customer.  "
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Samuel

June 13, 2024

5  out of  5
rating by Samuel
"I was referred here and would definitely recommend it to others too. Diane was very helpful at getting me set up with my new policy. Thank you again!"
We responded:
"Samuel, thank you for your review.... We are here to take care all of your insurance needs."
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Nina Clemente

May 24, 2024

5  out of  5
rating by Nina Clemente
"Muy buena atención"
We responded:
"Nina, thank you for your review..."
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Sherry Jones

May 16, 2024

5  out of  5
rating by Sherry Jones
"Orlando Ferret was such a great help today. I’ve been a customer with Jeffrey Campbell’s office for a long time and service has always been excellent!"
We responded:
"Sherry, thank you for your review and the kind words regarding Orlando. We greatly appreciate you being a very longtime customer. -Jeffrey "
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Timothy Frank Montalvo

May 13, 2024

5  out of  5
rating by Timothy Frank Montalvo
"Orlando is professional and always looking to make the customer/ sales relationship better. Ty"
We responded:
"Timothy, thank you for being a valued customer and for your review. Also, thank you for your delightful words regarding Orlando. For sure he is a professional that looks to pave the agency/customer experience. If we can help you with any insurance product including Life Insurance, please do not hesitate to let us know. "
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natalia gomez

May 10, 2024

5  out of  5
rating by natalia gomez
"Was impressed with how fast I could get a quote and change companies. Diane is a sweetheart and answered all my questions re: auto coverage. She also followed up with me on the life insurance plans I wanted to look over. Haven't had time yet to review the info she sent, but appreciated her followup"
We responded:
"Natalia, thank you for being a valued customer and your review. It's also great to hear your special remarks about Diane who is my longest serving team member. We appreciate you and opportunity to service your insurance needs.... "
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Andrew Grindle

May 9, 2024

5  out of  5
rating by Andrew Grindle
"Diane always has the answers that i'm looking for when I call. Been a customer for like 10 years now with multiple vehicles. Customer service here makes State Farm the only choice. Claims are easy, and they don't play a bunch of games to get approval."
We responded:
"Andrew, thank you for your review and the kind words about Diane. It's our pleasure to service your insurance needs and will be here when you need us most. - JeffreyB"
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Manatee Maven Inc

February 18, 2024

5  out of  5
rating by Manatee Maven Inc
"Sponsor and Guest Speaker for our Inaugural Dr. Martin Luther King Jr Leadership Gala. Thank you for your incredible support."
We responded:
"Thank you for your review, It was my pleasure to be a part of the inaugural event. "
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stacey cupo

February 6, 2024

5  out of  5
rating by stacey cupo
"Jeffrey Campbell’s office took excellent care of me. I was able to get homeowners insurance Quick easy and painless! I will be referring everyone to this office in the future👍🏻"
We responded:
"Thank you Stacey, it was our pleasure to help you manage your insurance needs.... We are happy to help all of your friends and family. "
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Lora Bryan

December 8, 2023

5  out of  5
rating by Lora Bryan
"Sold one car and bought another one and Orlando Ferret at the office made the transition so smooth for me in just minutes. I was able to get my title transferred right away the same day. He was super helpful and answered all my questions. Love working with this office of State Farm!"
We responded:
"Thank you for your review and kind words... Orlando is always ready to assist...!!"
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Philip Triano

November 21, 2023

5  out of  5
rating by Philip Triano
"Kind receptionist/other staffer providing informative data. Sadly State Farm does not insure homes older than 2002 since 2021 she said and citizens is their only option they offer, but there are underwriting qualifications for even those Homeowner's. Thank you again for the lovely call and wish you all the best, Michelle"
We responded:
"Michelle, thank you for your kind review. It's true that we have had some restrictions imposed. With these restrictions, it limits how we help our new and some existing home insurance customers. However, we are still here to help you with a great number of products and services like auto, life and disability products. Of course, homes meeting the current building codes would not be restricted. Thx you again Jeffrey "
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Karen A

June 17, 2023

5  out of  5
rating by Karen A
"I have had the BESTcustomer service experience at this office! Diane is the best!!! We have our homeowners policy and 5 cars with this office. We wouldn't go anywhere else!"
We responded:
"Karen, thank you for your review and being a Multi-line Customer. We are so happy to help you with your Home and Auto insurance. If you need anything more, please let us know. Thank you for your kind words about Diane. "
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Andres Garcia

June 12, 2023

5  out of  5
rating by Andres Garcia
"Muy buena atención"
We responded:
"Thank you Andres, we really work hard to give our customers attention like family.... Orlando does a great job with this. Thank you!!"
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Brett Greenberg

May 10, 2023

5  out of  5
rating by Brett Greenberg
"Diane is the reason for 5 stars. She has helped me for over a decade with my policy needs. She is always beyond helpful! I’m not happy with State Farm corporate, however, as they sent me a cancellation warning due to three claims in three years for my autos….get this….. the claims were a Chipped windshield repair and two accidents in a parking lot where THE OTHER DRIVER WAS FOUND AT FAULT in each accident, but State Farm still counts that against me. So that is their three claims in three years. I have never had a ticket and never had an at-fault accident. Ever. I’m 51 years old."
We responded:
"Brett, thank you for your review and the kind words that you shared about Diane. I think the letter that you received was what underwriting classifies as an awareness letter, not a cancellation. You are correct, it is often listed as a warning letter. I'm so sorry if that letter was disturbing or created any anxiety for you. I wish they would just let me make those calls to the customers when they have those concerns. I really want to thank you for being a great customer and allowing us to service your home and auto insurance. Jeffrey B. Campbell "
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Krishanda

May 4, 2023

5  out of  5
rating by Krishanda
"Very friendly and helpful staff. Definitely one of the better agencies in the area"
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Oscar Zabala Farias

April 19, 2023

5  out of  5
rating by Oscar Zabala Farias
"Been a client for many years, and I keep renewing my insurance with them! They always do their work. Orlando, one of the representatives at this location, does a professional and excellent job. Very attentive! Thank you!"
We responded:
"Oscar, thank you so much for your review and the kind words that you shared about us and in particular Orlando... He is indeed a very hard worker that always looks to provide excellent service. "
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Tammy Fennell

April 3, 2023

5  out of  5
rating by Tammy Fennell
"I have had many insurance policies with Jeffrey's office for over 20 years and I have stayed a loyal customer because I value his professionalism, competence, response time to any inquiries and friendly attitude!! His staff is also AMAZING!! Diane is such a stand-out!! They really feel like family, or at the least, like good neighbors."
We responded:
"Tammy, thank you so much of your review and your kind words. We really value you and the long term relationship that we have shared. Jeffrey"
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Terrance Moore

March 31, 2023

5  out of  5
rating by Terrance Moore
"Jeffrey and his Team are true professionals who care deeply about clients and their families. Last month I made an unknown error in my home insurance payment that could have caused a cancellation. Lisa caught it, corrected it, and let me know it was handled before any damage was done – Wow! After 17 years with them, I really appreciate working with a Team that gets to know their clients on a personal level and provides the help we all need from time to time. I highly recommend Jeffrey and his Team to anyone looking for a top-notch insurance agency!"
We responded:
"Terrance, thank you for your review. We really appreciate you and Jane as customers and friends. Also, thank you for your kind words regarding Lisa. If we can help you with anything at all, please let us know. Jeffrey "
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Ana Correa

March 25, 2023

5  out of  5
rating by Ana Correa
"My experience was excellent like always. Very profesional very nice to deal with. I recommended one hundred per cent."